FAQ

Is this “real” Lego?

Yes and no. We print our custom designs onto official branded Lego parts the same way Lego does. Our blank Lego parts are all authentic and genuine. We source all of our parts directly from Lego or second hand retailers. Then we injection mold our custom parts in house.

Do you take refunds or cancellations?

If your item has not shipped yet then you are entitled to a full refund. Once tracking has been dished out then a refund is not possible. If your item has an issue we will do our best to rectify your issue.

Do you offer international shipping?

We do offer shipping to all countries, prices may vary.

Do you take commissions?

Yes, we do offer commission services for custom Lego products. We have a custom calculator that will email us an invoice to our email sales@ceabrinks.com. Each commission will vary in cost. Anything non-Lego related please directly email us and we can quote manually.

Will you reprint figures?

All figures have equal potential to make a return at any given point.

 

Who designed your website?

My website was designed by myself.

 

How do I track orders from the old site?

You can check the status of your orders from the old site at Ceabrinks.

 

What machinery do you use to make your products?

Although we will not share how to replicate our products, we are more than happy to share what machinery is used within that process. Our pad printing machine is a TTN Universal 200 from Automark Co. Our Injection molder is an LNS 300 A from LNS Technologies. Our resin printer is an Elegoo Mars 9k from Elegoo. 

What materials do you use for custom 3D parts?

We use basic resin for resin printed assets. For injection molding we have a collection of PP, LDPE, HDPE, PS, PLA, ABS, PMMA, TPE, TPU, and TPV.

 

Can you combine my shipping?

You can use code COMBO for free shipping if you place multiple orders within the same drop. Abuse of this code will result in deletion of your account.

 

Why hasn’t my order shipped yet?

Here at Minifighaven we are a team no bigger than 1. My top priority is shipping your order but it may take months on end depending on the product and whether or not it was a pre order.

 

Can you print my design?

If you’re interested in having your design printed but do not wish to sign up for a commission feel free to reach out to us. We’re open to anything just reach out to us on our instagram @minifighaven.